All about buying
Payment method
Is it better for you to pay by card or cash on delivery? In our e-shop you can pay by cash on delivery, bank transfer or online by credit card.
Delivery method and delivery conditions
We can deliver your order in several ways. You have the option of personal collection free of charge, as well as dispatch by commercial parcel of the Czech Post, DPD and Zásilkovna (Slovakia).
Terms and conditions
These terms and conditions apply to purchases made in the online shop www.mua.cas.cz. The terms and conditions define and specify the rights and obligations of the seller.
Processing of personal data
Declaration of the collection, processing and use of the customer's personal data in accordance with the relevant provisions of the Data Protection Act and the General Data Protection Regulation (GDPR).
Complaints Procedure
The Complaints Procedure regulates the method and basic conditions for claiming defects in the goods and for making warranty claims by the consumer.
Withdrawal from the contract
Have you received goods that for some reason do not meet your expectations? You have the right to withdraw from the contract within 30 days of receipt. Just send us back the unused goods together with the completed form.